What the service includes
A website needs maintenance after publication. CMS versions, plugins, hosting requirements and integrations change over time. Administration helps organise this work and respond to problems. We adapt the scope to the technology, the website’s importance and the people responsible for its content.
Controlled updates
Before a major change, backups and component compatibility should be checked. Demanding projects can test updates in a separate environment. Clicking the update button alone does not confirm that every function still works. We therefore agree on checks such as forms, sign-in and shop purchases, based on the project’s important user journeys.
Troubleshooting and smaller tasks
Problems may involve the application, hosting, DNS or external services. We review symptoms, messages and available logs to identify the cause. Form configuration, permissions and smaller fixes can be included in maintenance. New features or substantial code changes need a separate agreement on the work involved.
Clear responsibilities
We agree who publishes content, updates the application and approves changes. Technical care does not replace responsibility for offers or the legality of materials. An access register and a history of important changes are useful. Clear arrangements make issue reporting easier and help reconstruct changes during diagnosis.
Regular care supports planning
Rather than accumulating unrelated changes, keep a task list and an order of work. We help separate everyday fixes from larger website redevelopment. An active service also needs agreed working times and approvals. Recording completed changes makes cooperation easier with content editors and other contractors, and gives future troubleshooting a clearer starting point.
Starting website maintenance
Prepare the address, CMS details and a list of important functions. Describe current problems and expectations for regular support. We will review application, hosting and backup access. Agree who approves updates and which tasks need a separate quote. An initial review distinguishes maintenance from outstanding repairs and planned development.